Anti-Spam Policy

Zurix complies with applicable anti-spam laws and is committed to responsible electronic communications.
We only send messages where we have consent or where permitted by law.
You may unsubscribe or opt out at any time.

Our Commitment

Zurix is committed to complying with the requirements of the Unsolicited Electronic Messages Act 2007 and maintaining responsible communication practices.

We respect the privacy of individuals and organisations and do not send unsolicited commercial electronic messages.

This Anti-Spam Policy outlines how Zurix manages electronic communications, including email and other digital messaging.
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Consent

Zurix will only send commercial electronic messages where we have consent to do so.

Consent may be:

Express consent:
 Where you have actively agreed to receive communications from us, for example by:

  • Subscribing to updates or newsletters
  • Submitting an enquiry through our website
  • Registering interest in our services

Inferred consent:
Zurix may rely on inferred consent where an existing relationship exists between you and Zurix, and it is reasonable to conclude that you would expect to receive communications relating to our services. You may withdraw your consent at any time.
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Identification

All commercial electronic messages sent by Zurix will clearly identify:

  • Zurix as the sender

  • valid contact details for Zurix

  • how recipients can contact us

Our contact details will remain valid for at least 30 days after a message is sent.
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Unsubscribe Options

All commercial electronic communications sent by Zurix will include a clear and functional unsubscribe option.

Recipients can unsubscribe from marketing communications at any time by:

  • clicking the unsubscribe link in the email; or

  • contacting us directly.

Unsubscribe requests will be processed as soon as reasonably practicable.
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Third-Party Communications

Zurix does not authorise third parties to send commercial electronic messages on our behalf unless they comply with this Anti-Spam Policy and applicable legislation.

Where third-party marketing services are used, Zurix requires those providers to comply with the Unsolicited Electronic Messages Act 2007 and related regulations.
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Prohibited Practices

Zurix does not:

  • send unsolicited bulk commercial messages without consent

  • use address-harvesting software or purchased email lists that do not comply with applicable laws

  • disguise or misrepresent the origin of any electronic communication
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Reporting Spam or Concerns

If you believe you have received an electronic message from Zurix that does not comply with this policy, please contact us:

Email: hello@zurix.co.nz
Phone: 09 302 0949.

We will investigate the matter promptly.
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Policy Review

Zurix may review and update this Anti-Spam Policy from time to time to ensure continued compliance with applicable laws and industry standards.